[photo1]Morgan MeakerAs soon as Lars Ruiter steps out of his car, he is confronted by a Microsoft security guard, who is already seething with anger. Ruiter, a local councillor, has parked in the rain...
It's estimated that over $400 billion are spent annually to run customer contact centers around the world. To cut costs, in recent years, contact centers have embraced AI and automation; research from...
If you saw any of your Google ads blocked or suspended in 2022, you may have been caught up in Google's massive sweep to combat harmful and misleading content, protect user privacy, and maintain ad ec...
Say you are a maker of computer graphics cards, under pressure from investors questioning your green credentials. You know what to do. You email your various departments, asking them to tally up their...
March Madness is beginning its final stretch, with the Elite 8 phase of the tournament starting on March 25. As teams get eliminated, the competition and intensity increases--but that's not necessaril...
When you fire off an important email, you don't get to know when the recipient opens it. You have to sit in front of your computer like a dope waiting for their response. Some emailers out there, howe...
Polish astronomer Nicolaus Copernicus revolutionized science when he challenged the 1,400-year dominance of Ptolemaic cosmology with the publication of De Revolutionibus Orbium Coelestium (On the Revo...
[photo1]Jason ParhamLet's clear this up once and for all. Keke Palmer is not the moment. After watching her on screen for 20 years, here is what I can tell you with absolute certainty: She is, and con...
When Cindy first tried the Artemisia Anti-Hemorrhage Formula dietary supplements that she purchased on Amazon, she had no reason to suspect that she was eating donkey. A California native and lifelong...
[photo1]Rhett AllainMartial arts have a sort of magical aspect. It can seem like those who have mastered them have ventured beyond the realm of physical possibilities and obtained a superpower. In thi...
Late Wednesday afternoon, Twitter began experiencing international outages, with many users unable to perform basic functions like tweeting, sending direct messages, and following accounts. When Ars r...
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Lily Hay Newman
After Netflix Spent years piloting different ways to crack down on password sharing, changes to its United States Help Center page this week seemed to indicate that the ...
Leaden skies and chilly air greeted Milt Heflin 20 years ago today when he pulled into the large parking lot outside Mission Control at Johnson Space Center in Houston.
Although space s...
The Falcon Heavy rocket made its fifth launch in five years on Sunday evening from Florida. However, this was the first launch of the triple-core booster in twilight, and this rare evening...
Updates to the country targeting for shopping products, with the introduction of the feedLabel field, have begun.
Recent updates to the API. Last month we announced that Google was...
Google is expanding the eligibility for enhanced product experiences in Google Search to those who use Product structured data. Google also has added new Search Console reports to measure the performa...
Any new campaigns created in Merchant Center will now be Performance Max campaigns.
Completing the transition. In July we reported that Google was beginning to automatically upgrad...
When it comes to local SEO, there's a lot of noise.
From the latest industry buzz talk to the nuances of a specific website, a strategy to-do list can quickly become flooded with tasks that don't c...
Google is now displaying the number of days you can return a specific product at a merchant directly in the search results snippet. Google shows a short section right under the main snippet for some ...
Hotels looking to book new travelers and capitalize on this summer's travel frenzy will soon discover a much easier way to manage and change their rates.
What's new. Earlier this w...